Frequently asked questions
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Public beta
What is the AUTOSMAI public beta?
We're opening AUTOSMAI to automotive businesses in small groups. Join the Beta Waitlist and we'll invite you when your spot is ready.
Does joining the waitlist create an account or start a trial?
No. Joining is free and doesn't create an account, start a trial or ask for payment. We email you an invitation when it's your turn.
Why do I need to confirm my email?
It keeps fake sign-ups off the list and makes sure your invitation reaches you.
Which features are ready?
The shop-management tools are working today. The AI receptionist is in beta, and AI Marketing Intelligence is still in development.
How do I leave the waitlist?
Use the link at the bottom of any waitlist email, or contact us.
Free trial
How long is the free trial?
60 days from the day you create your workspace. The end date is recorded on our servers when your business is registered.
Do I need a credit card to start?
No. You only need a business name, your name, an email address and a password.
Can I start more than one trial?
Each Admin email can start one free trial. If you need another location, add it inside your existing workspace.
What happens when the trial ends?
Choose a plan to keep working without interruption. Your data stays in your workspace.
Details are in the subscription policy.
Pricing & billing
How much does AUTOSMAI cost?
Starter is $59/month, Professional is $129/month and Business is $229/month. Yearly billing is $590, $1,290 and $2,290. Our first 30 paying shops get founding prices for 12 months.
What if we use more AI minutes or texts than our add-on includes?
Each add-on includes a monthly amount. Extra minutes and messages are charged per use on your next bill, up to the monthly limit you set ($100 by default). We email you at 50%, 80%, 100% of your included amount, and if you reach your limit, calls go to your shop phone or voicemail instead of the AI. Busy shops can move to a bigger AI package.
Is there a yearly discount?
Yes. Paying yearly costs the same as 10 months, so you get 2 months free.
Can I change plans later?
Yes. Contact us to move between plans as your shop grows.
Are there setup fees or contracts?
No setup fees. Plans are billed monthly or yearly and you can cancel any time — see the cancellation policy.
Do SMS and the AI receptionist cost extra?
They require a connected phone/messaging provider, which may charge its own carrier and usage fees.
Product
Which businesses is AUTOSMAI for?
Window tinting, auto glass, paint protection film, wraps, detailing, ceramic coating, repair shops. See industries.
Does it work on phones and tablets?
Yes. AUTOSMAI runs in the browser on computers, tablets and phones, and includes a tablet check-in mode for your front counter.
Can customers book online?
Yes. Every workspace gets an online booking page that shows your services and only offers times you're open.
How does the AI receptionist book appointments?
It uses your services and live availability, and only books after the caller confirms the time. You can test it against your shop data before connecting a phone number.
Data & security
Is my shop's data separate from other businesses?
Yes. Every request is scoped to your business on the server, so one shop can never see another shop's customers or jobs.
Who can see what inside my business?
Roles and permissions control access. Admins and managers see everything; installers and other roles can be limited to their own work.
How is my password stored?
Passwords are hashed, never stored in plain text, and sign-in attempts are rate-limited.